Mix and Match
Shipping policy
At Xalvoria, we are pleased to offer Free Shipping on all orders to the United States. We strive to ensure smooth and timely delivery for every purchase. Please review the details of our shipping policy below:
Shipping Coverage
Regions Covered: Free shipping on all orders within the United States.
Service Level: Standard shipping at no additional cost to our customers.
Order Processing
Processing Duration: 1 to 3 business days (Monday to Friday).
Order Cut-Off Time: 05:00 PM EST (Monday to Friday).
Orders placed before 05:00 PM EST will be processed the same business day.
Orders placed after the cut-off time or on weekends and public holidays will be processed the next business day.
Delivery Times
All orders are delivered within 5 to 10 business days (Monday to Friday) after your order has been processed and dispatched.
Real-Time Tracking and Updates
We prioritize transparency in our shipping process. Once your order is dispatched, you’ll receive a tracking number and a link to monitor your order in real time, allowing you to follow your package from our warehouse to your doorstep.
Commitment to Service Excellence
At Xalvoria, we understand the importance of timely delivery. That’s why we partner only with reliable carriers to ensure your items arrive on time, every time. Should there be any delays or issues, our customer support team is readily available to assist you. Reach out to us anytime at admin@xalvoria.com
for prompt assistance.
Important Considerations
Unforeseen Delays: In rare cases of delays due to external factors (e.g., weather, customs, or local restrictions), Xalvoria will notify you promptly and keep you updated on your order’s status.
Address Changes: Please ensure your shipping information is accurate at the time of purchase. We cannot modify the shipping address once the order has been processed.
Customs and Duties: No customs fees or import duties apply for orders within the United States, as we cover all shipping costs. For international orders, any additional charges (e.g., customs fees or import duties) are the customer’s responsibility.
Contact Us
At Xalvoria, we’re committed to providing an exceptional shopping experience. If you have any questions or need assistance with your shipping or delivery, please contact our team at:
Phone: +852 34604012
Email: admin@xalvoria.com
